Shipping policy

Thank you for shopping with Gazellefootwear . We’re committed to getting your item to you as quickly and efficiently as possible. Please review our shipping policy below.

📦 Order Processing

  • Processing Time: Orders are processed within 3–7 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • You will receive another notification when your order has shipped.

🚚 Shipping Rates & Delivery Estimates

We currently ship to all over Egypt .

Delivery times are estimates and may vary due to carrier delays, weather, or high order volumes.

📦 Order Tracking

Once your order has shipped, you’ll receive an email with a tracking number. You can track your order through the link provided in the email or directly on our website.

📬 Shipping Address Changes

Please double-check your shipping address before completing your order. If you need to make a change, contact us at ( 01070844897 or  01011644003 ) within 1 hour of placing the order. After that time, we cannot guarantee changes can be made.

❗Lost, Stolen, or Delayed Packages

  • Gazellefootwear is not responsible for packages lost or stolen after delivery has been confirmed by the carrier.

  • If your package is delayed or shows as delivered but you haven't received it, please contact the shipping carrier first.

  • If you need additional help, contact our support team—we’re happy to assist.